See what motivates. Generate what moves. Send what connects.

We help healthcare organizations understand what drives member behavior, predict how different member segments will respond to outreach, and improve engagement at scale.

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Belief-based personalization vs. industry average
Care Engagement
+15-30%
Adherence
+7-12%
CAHPs Ratings
+20-25%

Tailor messaging to address your audience’s core needs. Predict how they’ll react.

"

Rosemark Rapport is the first solution I've seen that recognizes the idea that engagement is a belief problem before it's a data problem. Once you see the engagement challenge that way, you can't unsee it.

"
Chief Strategy Officer, Medicare Advantage Plan

Despite decades of investment, patient engagement has hit a ceiling and has stayed there

Billions of dollars. Six waves of innovation. Deploying every channel and incentive the rules allow.

Medication adherence

~50%

Essentially unchanged for 30+ years, across every wave of new technology.

Annual wellness visit completion

16%​

Despite outreach programs meant to drive completion among Medicare members.

Built on Belief Intelligence

The missing piece is genuine human connection

Our Foundation is Belief Intelligence

Built over 20 years of research, Rosemark's machine-learning models have identified the four core beliefs that drive motivation: Trust, Agency, Security and Connection.

The combination of these beliefs places each person into a Belief-Based segment, enabling personalized messaging that motivates.

Explore Belief Intelligence
Louise
Cautious Struggler
Is this from someone who has my best interests at heart?
"

We don't directly market to most of our patients, so when I have an idea, I throw it at the wall and see what sticks. This tool allows me to drill down into those personalities. And now I'm asking questions I never would have asked.

"
Communications Specialist, Regional Healthcare System

Rapport turns Belief Intelligence into outreach that moves members

Rosemark Rapport applies Belief Intelligence to your member base in three steps.

Casual Pragmatist
Seeks convenient and quick solutions
Generating tailored message...
Casual Pragmatist
Seeks convenient and quick solutions
Hey there! Just a friendly nudge to keep taking your GLP-1 meds. Sticking with it can really help you feel better and lower your risk of health issues. You’ve got this!
Overall improvement
+14.4%
Propensity to take desired action
Casual Pragmatist
+13.5%
Empowered Navigator
+15.0%
Cautious Struggler
+14.6%
Conflicted Self-Manager
+14.5%
01

Map

Map every member into one of four Belief-Based Segments, turning your population from a clinical roster into one stratified by the beliefs that motivate behavior.

02

Generate

For each Belief-Based Segment, Rapport creates messaging based on the core beliefs that motivate each segment to act.

03

Evaluate

Every generated message is tested against synthetic AI twins of Belief-Based Segments, identifying the language that will most motivate members to take the desired action.

Casual Pragmatist
Seeks convenient and quick solutions
Generating tailored message...
Casual Pragmatist
Seeks convenient and quick solutions
Hey there! Just a friendly nudge to keep taking your GLP-1 meds. Sticking with it can really help you feel better and lower your risk of health issues. You’ve got this!
Overall improvement
+14.4%
Propensity to take desired action
Casual Pragmatist
+13.5%
Empowered Navigator
+15.0%
Cautious Struggler
+14.6%
Conflicted Self-Manager
+14.5%
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Human impact, measurable results​

Results
+150% lifetime value
2.5× registration rate

Driving Wellness Adoption by Connecting to Core Beliefs​

Read more
Results
6× Engagement
+16% Avg Order Value

Decoding What Drives Healthcare Engagement

Coming soon

Let’s Talk

Reach out to schedule a live demo and see how you can start building more relevant and engaging experiences for your member population.

Thank you! We will be in touch soon.
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